FAQ

  1. LED Fairy Lights
  2. LED Rope Lights
  3. LED Lights
  4. Signs
  5. Motifs
  6. LED Toys
We are after some fairy lights to put along a garden path what would you recommend?

We would recommend Extendable Fairy Lights, Each come in 12 metre lengths and are extendable. Extendable means that simply by buying another set you can join these together to make upto 360 metres. The extendable fairy lights come with waterproof extension plugs that do not require an electrician.

We are tired of bulbs blowing how long will your bulbs last?

​Our bulbs are All LED They have a 5 year like + and if care is taken with them they will last years longer

Do they flash or stay full on / static?

Most of our lights stay on static most people prefer them that way even though we do have indoor that do have controller and we also have controllers for our ropelight

What is the maximum length?

Our longest standard length is 12 metres, we also have 6 metre lengths that are extendable to 360 metres off one power source.

How Many bulbs per metre?

On our 12 Metre lengths we have 120 LED's, on the 6 Metre Lengths we have 60 LEDs, the 3 Metre Icicles have 120 LED's

If one bulb blows how many bulbs will go out?

​If one LED goes out only one will go out, our lights are wired on series not parrallel

What is a Controller?

A controller used on fairy lights has already been added and is available on THE Firework lights or the cluister lights and for the LED Ropelight They have 8 functions easily selected by a push button. Controller must be kept dry and tied down so not to be left dangling and pulling at the wires.

How much power do they take?

The lights are 240 Volts but this means little, the biggest problem people have is power breaker popping this is not caused by Voltage but Amps. A standard kettle uses 9 Amps a 12 Metre Fairy Light uses 0.01 Amps. That’s right don’t drink coffee and light your house up. A standard breaker can use 20 Amps; most Oven power breakers have 30 Amps. Don’t be fooled into thinking just because you split up the lights between two wall sockets you are spreading the load. Sometimes two or three wall sockets can be wired into one breaker it depends how the house has been wired in the first place. Most houses have the ability to draw Approx 120 Amps off the main grid. If you are worried about Amps usage use LED’s they take 1/10th the Amps of a Fairy Light.

What is an RCD?

​An RCD (Residual Current Device) aka Shock Guard must be used. A RCD looks like a plug and simply plugs into your house plug it will stop any shocks or problems going into your housing supply by clicking the power off, the more you have of these the less problems you will have. Be sure to use as much as possible RCD’s as you can afford it makes it easier to find the problem in your display. With out losing the entire display

Do Your Lights have a warranty?

Yes they have a 12 Month Warranty, a Warranty does not cover act of God, Care must be taken with lights outside, many factors including excessive winds and heavy rain can harm any light, and people must understand they will lose a few strings every year with New Zealand Conditions being the worst in the world.

Do they chase or are they static?

Ropelight comes standard in Static (full on) to make Ropelight chase or flash a controller must be used.

What power do they use?

The lights are 240 Volts but this means little, the biggest problem people have is power breaker popping this is not caused by Voltage but Amps. A standard kettle uses 9 Amps a 12 Metre Fairy Light uses 0.4 Amps. That's right don't drink coffee and light your house up.

A standard breaker can use 20 Amps; most Oven power breakers have 30 Amps. Don't be fooled into thinking just because you split up the lights between two wall sockets you are spreading the load. Sometimes two or three wall sockets can be wired into one breaker it depends how the house has been wired in the first place. Most houses have the ability to draw Approx 120 Amps off the main grid. If you are worried about Amps usage use LED's they take 1/10th the Amps of a Fairy Light.

Standard Flexilight Ropelight uses 230V, . Flexilight LED Ropelight uses 0.1 Amps per 100 Metres

What is a controller?

A controller can be added to Ropelight to make it chase, flicker and dance. A small controller can be used for Ropelight BUT DOEWS NOT HOLD A MEMORY. A Large controller has 8 preset modes including sound activation these can be used on lengths from 16 metres to 100 Metres.

How do we put Ropelight on our house or business?

We recommend using our clear channelling, which comes in one metre pieces, this channelling can be screwed or silicon glued onto your house or business. Ropelight is best kept left on your house or business as it has a UV stabalent and will look good for years to come. There is also the choice of using plastic clips that comes with the Ropelight. Ropelight can last many years it is best left installed on building of fixture, if it is constantly being rolled and unrolled this is where problems occur. Ropelight can be bent but not twisted, when unrolling please be sure to make sure the Ropelight comes out straight sometime two people are required. A trick is to put a broomstick in the middle and let it unwind like hose this is especially good way of unrolling large a roll. To make a roll of Flexilight Ropelight more flexible and easy to install leave switched on for 15 minutes. Ropelight looks great to outline your house or business it is best placed in 1 metre silicon channelling this protects the Ropelight, keeps it straight, makes it look professional and makes it easier install, simply screw or silicon glue the channelling onto a building. The Ropelight can be cut every one metre if static or every two metres if chasing and flashing, but orders must be over 10 metres.

What lengths do they come in?

Ropelight can come in lengths of 10metres to 100 metres. The Ropelight can be cut every one metre if static or every two metres if chasing and flashing, but orders must be over 10 metres or a cutting fee is charged.

What is a Ropelight made of?

Flexilight Ropelight is a decorative Ropelight, which is made with a series of miniature bulbs embedded in a PVC tube. It can be flexibly bent into many shapes. Flexilight Ropelight uses long life bulbs, which will last many years and have been used on projects around the world. 2000 Olympic Symbols on Sydney Harbour Bridge, Hong Kong, China, Japan & Singapore

Can a Ropelight be left outside?

Yes Flexilight Ropelight is safety approved for outdoors and can even be used on boats

What colours do they come in?

Ropelight can come in 8 colours red, blue, green, orange, yellow, clear, and multi-coloured

What is the life of a Ropelight?

Flexilight Ropelight has a 34000 hr life a more conservative timeline would be 8 years

What are LED's ?

Light emitting diodes, commonly called LED, are real unsung heroes in the electronics world. They do dozens of different jobs and are found in all kinds of devices. Among other things, they form the numbers on digital clocks, transmit information from remote controls, light up watches and tell you when your appliances are turned on. Collected together, they can form images on a jumbo television screen or illuminate a traffic light.

Basically, LED are just tiny light bulbs that fit easily into an electrical circuit. But unlike ordinary incandescent bulbs, they don't have a filament that will burn out, and they don't get especially hot. They are illuminated solely by the movement of electrons in asemiconductor material, and they last just as long as a standard transistor.

What's so fantastic about LED? Why all the fuss?

1. ENVIRONMENTALLY FRIENDLY: Switching to low energy, solid-state lighting benefits the environment. The low power requirements of LED light sources make them ideal for self-contained, solar or wind powered installations, particularly in remote locations. LED consumes far less energy than standard light bulbs, leading to greatly reduced energy costs. LED also requires far less energy to manufacture than other light sources, reducing their environmental impact even further.

2. ECONOMY: Despite their initial high price, the use of LED lighting can offer significant cost savings over time, not only in terms of reduced energy consumption, but maintenance as well.

3. LONG LIFE: Even in hostile conditions, the typical working life of an LED can be several tens of thousands of hours; most domestic bulb filaments expire after just a couple of thousand hours and even compact fluorescent lamps come nowhere near the working life of LED. Also, LED doesn't suddenly burn out - they slowly fade over time, giving ample opportunity to plan replacements (which will be rare - several years with normal use and possibly even decades). Even at the end of its working life, an LED will still be giving some light.

4. STRENGTH & RELIABILITY: The filament in a normal bulb is a very fragile object, easily broken by a sudden shock or "soft" drop. An LED is encased in virtually unbreakable high strength optical grade resin. There is no glass or filament to break, making LED light sources perfect for rugged or demanding environments, or installations where access is difficult.

5. IMPROVED SAFETY AND SECURITY: The low heat and low voltages associated with LED make them a far safer source of light. No glass to break, no white-hot filament, no flames and no noxious fumes.

6. "DESIGN FLEXIBILITY": The intrinsically safe nature of LED, combined with their long-term reliability and minute size, mean that they can be built into the fabric of almost any structure or object. Imagine a stairway, lit by its handrail; or a room illuminated by the furniture. With LED, anything can become a source of light and they offer designers and architects a lighting tool of unprecedented versatility.

What is the life of an LED?

Basically an LED has an endless life if something goes wrong it's the wires or the circuitry that's the problem

How long a length is an LED string ?

We have many lengths of LED's because of the low power usage and the extendibility of our lights you can have strings 300 metres long. Standard lengths are 6 Metres, 12 Metre or Icicles 3 Metres x 60CM

Can you get LED Ropelight?

Yes we have LED Ropelight, in White, Red, Blue, Green, Yellow and Orange, LED Ropelight is our best seller and looks very professional when put up with channelling.

What colours do the LED's come in.?

We have LED's in blue , white, yellow, red, green and multi-coloured

How much power do LED's use?

The lights are 240 Volts but this means little, the biggest problem people have is power

breaker popping this is not caused by Voltage but Amps. A standard kettle uses 9 Amps

A 15 Metre Fairy Light uses 0.4 Amps. That's right don't drink coffee and light your house up.

A standard breaker can use 20 Amps; most Oven power breakers have 30 Amps.

Don't be fooled into thinking just because you split up the lights between two wall sockets you are spreading the load.

Sometimes two or three wall sockets can be wired into one breaker it depends how the house has been wired in the first place.

Most houses have the ability to draw Approx 120 Amps off the main grid.

If you are worried about Amps usage use LED's they take 1/10th the Amps of a Fairy Light.

15 Metre Strings to 1 Kettle boiling

Can you make a specialised sign for our company?

No

What is the warranty?

We give a full 12-month Warranty

What are the Motifs made of?

Flexilight Ropelight Motifs are made from Colourful Flexilight Ropelight, we have a catalogue of ready-made motifs to choose from, or you can design your own and we will have them made for you. Ropelight Motifs are framed with solid iron frames making them the strongest Motif on the market. The frame makes it easy to put up and helps keep them safe in storage.

What size are Motifs?

Flexilight Ropelight can come in any size from 50cm to 3 Metres

What Life does a Motif have?

Generally Ropelight Motifs have a 5-year life, but if care is take when putting them up they can last for 10 –20 years if only used at Christmas Time, enabling you to add to your display every year.

What styles and pictures do the Motifs come in?

A Motif can come in any style or picture you wish, you can even make them flash and look animated, we must be given 3 – 6 months to have these made, as they must fit in with our shipping schedule from our suppliers in Hong Kong. We also have a catalogue of made up motifs, we carry a small amount of these year round but to avoid disappoint please order early August 1st is the cut off date.

Do you have a catalogue?

We will have a new catalogue but for now all motifs are on our website, and it's the easiest and best way of viewing them.

What do you have in stock when do we have to order large numbers?

We have limited Motifs in stock the cut off time for ordering large numbers or specially made motifs before Christmas is August 1st

We are a Council and are looking at decorating our town / city how do we go about this?

Contact us early in the year March / April to start to get pricing and ideas for your town or city, come and see us we will give you all the knowledge you need to turn your idea in reality. We sell quality, commercial quality lighting so you can build year to year.

How much power do they use?

Each Ropelight Motif is 240V . Each Motif measuring 1 Metre x 1 Metre uses approx. 0.05 Amp; each motif is different depending on the amount of Ropelight used.

What are Glow Sticks?

A glow stick is a transparent plastic tube, which contains chemical fluids held apart in two compartments. The outer plastic tube contains one part of the chemical mixture, and the inner compartment is a glass or brittle plastic tube containing the second mixture. If the light stick is bent, the inner tube breaks and the chemicals mix, resulting in a reaction that emits light but not necessarily warmth. This phenomenon is called chemo luminescence.

All our chemical glow light sticks and products come in a sealed plastic case. Even if the outer casing of the glow stick is somehow punctured or broken open, the chemical contents are non-toxic and non-flammable. But please never contact the liquid with eyes or ingesting the fluid because irritation will result.

How long will Glow Sticks last?

Glow sticks will last anytime between 4 –12 hours, it all depends how old they are, Flexilight only imports small quantities frequently so we know our glow sticks are fresh and will glow longer.

How safe are Glow Sticks?

Glow Sticks are very safe and non-toxic, if a glow stick does break keep fluid away from the eyes, and wash off with water.

How long is the shelf life?

The shelf life of a glow stick is 12 months; Glow Sticks must be kept in a cool area the colder the area the better the glow sticks will be.

What size do Glow Sticks come in?

We have 8 inch Glow Stick Bracelets, thick 6 inch glow sticks that come with a lanyard to make into a necklace, we also have big 40cm Glow Wands

What are LED Novelty Toys?

LED (Light Emitting Diode) Novelty Toys are the new rage in New Zealand, soft fun toys that flash and sparkle. Inside a molded rubber outer layer is a squeezable LED gadget that flashes but lets off no heat and can last for weeks. Safe fun toys that give people ”more value for their money”. A great fundraising product or buy a party pack full of fun products for a kids birthday party.

Many different products bouncing flashing balls, spiky ball necklaces, flashing fans and many more please check out our online store or print off an order form. The prices are Wholesale great mark up of 100% - 300% when you sell them.

How long will LED Toys last?

An LED Toy will flash for about 20 seconds then switch off, these can last for many months

How safe are LED Novelty Toys?

LED Toys are very safe, they are very soft so even if thrown cannot do damage, many come with a lanyard so can be worn as a necklace or bracelet.

How long is the shelf life?

LED Toys have little batteries in them these batteries have a 2 year shelf life, if stored safely

What Quantities do LED Novelty Toys in?

We sell our LED Toys in quanties of 100 our customers easily sell these and can order 400 – 500 at one time.